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Privacy Policy

Type of information that is collected

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet and computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How information is collected

We collect any personal information you provide to us by email, phone, or personal communication. Only information that is relevant for our communication with you and the treatment of your dog is collected. No information is made public without your explicit and written approval.

Non-personal information is collected automatically by the website provider.

Why information is collected

We collect the above specified Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How personal information is stored, used, shared, and disclosed

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

How cookies and other tracking tools ar used

In general, the cookies which are placed on our website are categorised as essential cookies. More information can be found here.

How you can withdraw your consent

If you do not want us to store your data anymore, please contact us at kathrin@canineplantmedicine.com.

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